By booking, purchasing, or receiving services from Vision Addict LLC ("Company"), the client ("Client") agrees to be bound by these Terms & Conditions.
These terms apply to all photography, videography, editing, production, post-production, and related creative services provided by the Company.
A 50% non-refundable retainer is required to reserve any booking date.
No date or service is considered booked until the retainer has been received.
The remaining balance is due before or on the day of the event unless otherwise agreed in writing.
Failure to make payments when due may result in suspension of services, withholding of deliverables, cancellation of the project, or additional fees.
The Client acknowledges that Vision Addict LLC retains full creative control over all aspects of production and post-production.
The Client confirms they have reviewed the Company's portfolio, website, social media, or previous work and accepts that final deliverables will reflect the Company's artistic style, creative judgment, and professional discretion.
Differences in artistic interpretation, editing style, color grading, composition, music selection, storytelling approach, creative direction, or subjective preferences shall not be considered defects and shall not constitute grounds for refunds, disputes, or chargebacks.
Deliverables will be provided according to the package or services purchased.
Unless otherwise specified in writing, one (1) revision round is included.
Additional revisions may be billed at the Company's current rates.
Raw footage, RAW photographs, project files, source files, or unedited materials are not included unless specifically agreed in writing.
Deliverables shall be deemed accepted unless the Client provides written notice of a specific technical defect within seven (7) calendar days following delivery.
Failure to request revisions or report technical issues within seven (7) calendar days shall constitute final acceptance of the work.
Once final deliverables have been been provided and the revision period has expired, the project shall be considered complete.
Estimated delivery timelines are communicated on a per-project basis.
Delivery timelines may be extended due to circumstances beyond the Company's control, including:
Workload
Weather events
Equipment issues
Travel delays
Client-caused delays
The Company shall not be liable for delays resulting from incomplete information, late responses, failure to provide selections, or other Client-caused delays.
Expedited delivery may be available for an additional fee.
All invoices must be paid in full before final content, download links, galleries, photographs, videos, or other deliverables are released.
Vision Addict LLC reserves the right to withhold delivery until full payment has been received and cleared.
The Client is responsible for:
Providing accurate event information
Obtaining all necessary permissions and location access
Ensuring participant cooperation
Providing schedules and contact information when required
Communicating special requests before the event
Vision Addict LLC shall not be responsible for missed content, limited coverage opportunities, restricted access, participant non-cooperation, schedule changes, delays, or circumstances beyond its reasonable control.
In the unlikely event of equipment failure, data loss, illness, injury, emergency, or any circumstance preventing performance, the Company's liability shall be limited to one of the following remedies, at the Company's sole discretion:
A reshoot, where feasible
A replacement service provider, where available
A partial refund
A full refund
Vision Addict LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, business opportunities, reputation, revenue, or emotional distress.
Vision Addict LLC shall not be liable for any delay, interruption, or failure to perform resulting from events beyond its reasonable control, including but not limited to:
Weather conditions
Natural disasters
Acts of God
Government actions or restrictions
Civil unrest
Power outages
Internet outages
Equipment failures beyond reasonable control
Illness, injury, or emergencies
Venue restrictions
Transportation disruptions
Vision Addict LLC retains all copyrights and ownership rights to all content created unless otherwise agreed in writing.
The Company reserves the right to use photographs, videos, and related content for:
Portfolio use
Website publication
Social media promotion
Marketing and advertising
Educational purposes
Competitions and awards
Publications and business development
The Client receives a non-exclusive license to use delivered content for the agreed purpose upon full payment.
Commercial, resale, broadcast, advertising, or third-party licensing rights are granted only if specifically included in writing.
The retainer shall be forfeited.
Additional fees may apply for work already performed, expenses incurred, travel booked, permits obtained, or services reserved.
If the Company cannot provide a replacement service provider:
The Client shall receive a refund of payments received for services not yet performed.
The refund described above shall constitute the Client's sole remedy.
The Client expressly acknowledges and agrees that photography, videography, editing, color grading, and related creative services are custom, personalized services.
Once services have been performed or deliverables have been provided, payments become non-refundable.
All retainers are non-refundable and compensate the Company for reserving dates, planning, preparation, and declining other work opportunities.
Once any portion of the services has been performed, including shooting, editing, processing, travel, production, post-production, delivery preparation, or final delivery of content, all payments become non-refundable.
Upon delivery of any photographs, videos, previews, proofs, online galleries, digital files, download links, drafts, or final content, the project shall be considered substantially completed and fulfilled.
Refunds will not be granted due to personal taste, artistic preference, creative interpretation, dissatisfaction with appearance, poses, expressions, weather conditions, venue conditions, participant cooperation, music selection, editing style, color grading style, or any other subjective opinion.
If the Client identifies an objective technical issue, Vision Addict LLC shall be provided a reasonable opportunity to correct such issue through the revision process before any refund request may be considered.
By accessing, viewing, downloading, sharing, publishing, posting, distributing, or otherwise using any delivered content, the Client acknowledges satisfactory receipt of services and waives any claim for refund except where prohibited by applicable law.
The Client agrees to contact Vision Addict LLC directly and provide a reasonable opportunity to resolve any issue before initiating any chargeback, payment dispute, payment reversal, or claim through a bank, credit card company, payment processor, or financial institution.
The Client acknowledges that digital media delivery records, download logs, gallery access records, email communications, invoices, contracts, photographs, videos, editing records, project files, and other business records may be used as evidence that services were rendered and deliverables were provided.
Any chargeback or payment dispute initiated after services have been performed or deliverables have been provided may be considered a material breach of this Agreement.
In the event of an unjustified chargeback or payment dispute, Vision Addict LLC reserves the right to pursue recovery of:
Outstanding balances
Chargeback fees
Administrative costs
Collection expenses
Court costs
Attorney fees
Any other damages permitted by law
The parties agree to attempt in good faith to resolve any dispute informally before initiating legal action.
This Agreement shall be governed by and interpreted under the laws of the State of Florida.
Any legal proceeding arising from this Agreement shall be brought exclusively in the appropriate courts located within the State of Florida.
If the Client is found to have breached this Agreement, the Client agrees to reimburse Vision Addict LLC for:
Attorney fees
Court costs
Collection costs
Administrative expenses
Related legal expenses
The Client agrees that any of the following shall constitute acceptance of these Terms & Conditions:
Electronic signature
Approval of an estimate or proposal
Payment of a retainer
Payment of an invoice
Email confirmation
Text message confirmation
Online booking
Acceptance of services
Accessing, downloading, or using delivered content
The Client acknowledges that such actions create a legally binding agreement between the parties.
These Terms & Conditions constitute the entire agreement between the parties and supersede all prior discussions, communications, representations, or agreements relating to the services provided by Vision Addict LLC.
By booking services, making payment, accepting deliverables, accessing online galleries, downloading content, or otherwise receiving services from Vision Addict LLC, the Client confirms that they have read, understood, and agreed to these Terms & Conditions.